Technology is just another word for tool. It’s easy to lose sight of this when the hype cycles heat up. Using the wrong tool, or adding an experimental technology to a critical process, tends to make a mess of things. And yet this happens again and again, because people.

So many things have changed so fast in the last couple of decades, it is legitimately difficult to tell when you have a technology problem (a problem a particular technology would help solve) and when you don’t. And technology problems attract more attention because they sound more solvable with less messy human interaction.

Attempts to radically change processes and products to incorporate new technology often go sideways because the rush towards new tools blows past understanding the true problem and the actual capabilities. Then you end up with a bigger problem.

We’ve seen our share of hype cycles. We’ve seen what happens when everyone puts all their eggs into one basket, and the bottom falls out of the basket. Hey, new stuff is exciting. Sometimes it even works! We like it when stuff works.

If you’ve experienced organizational upheaval, and need to take a step back before you take a more considered step forward, we want to help. 

With our crack team of workers, we’ll assess the damage, figure out how to get you back on track, and maybe even toss in some tips and tricks to help you avoid the next hype cycle.

What it is

Depending on the complexity of your company, we’ll be around anywhere from a few weeks to a few months. We’ll talk to the people doing the work. We’ll talk to your customers. We might even talk to the people who used to work there. (Yeah, you might be writing some apology emails.) (Without ChatGPT.)

Who it’s for

Any non-profit, or for-profit business who fell for the hype. Anyone who remembers that it was actually better when humans built things for humans.

How it works

• We’ll have a planning call to understand your goals and your roadblocks. 

• We’ll have a conversation with (what’s left of) your team to make sure the slop mind virus has fled their body.

• We’ll assemble a team to look under the hood and see how much damage you did.

• We’ll put together an assessment of our recommendations.

Outcomes

• You get your organization back on track

• You might even get some old faces back

• You’ll once again become an organization that thrives on delivering value to your users

Is this a joke?

Look in your heart. You know it’s not. You know this is what you want.