ReliefWeb
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First-time visitors to ReliefWeb need to gain and understanding of the organization and orient themselves. Frequent users have to find the latest updates quickly. The redesigned home page balances those needs.
Humanitarian workers typically focus on a particular region or country. The new hub pages reflect this and create a single stop for all information relating to a country, or emergency.
Looking for the next posting is a key task for humanitarian workers. The vacancy section is one example of clear information presentation and the use of filters to cut down on overload.
Context is key in the new design. We created layouts optimized to help incredibly busy people get a quick sense for a critical situation.
Serving the Humanitarian Relief Community
ReliefWeb is the global hub for time-critical humanitarian information on Complex Emergencies and Natural Disasters. For as long as a flood, famine, earthquake or war requires a coordinated international response, the ReliefWeb team publishes timely information around-the-clock. We partnered with user experience consultants Adaptive Path to undertake one of our most challenging and rewarding projects.
ReliefWeb is a project of the United Nations Office for the Coordination of Humanitarian Affairs.
International Collaboration
The ReliefWeb team is spread across three offices in New York, Geneva, and Kobe—and we’re in San Francisco. Despite the geographic dispersion, our teams collaborated actively over the course of the project.
Clear Information Design
Whether in the field or behind a desk, the professionals who rely on this site, do so frequently. The information is dense and complex. We did our best to make it easy to find needed facts.
Contextual Organization
As a major improvement over the previous website, we designed hub pages that surface all information related to an individual country or emergency. This allows aid workers to grasp the whole situation much faster.
And, it’s pretty
As with any redesign, we needed to balance retaining the familiarity of a trusted resource with the need to create something fresh and inspiring. We think we succeeded.